Privacy Policy

At eVisa Dubai (“we”, “us”, or “our”), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our visa application services.

​

1. Information We Collect

When you use our services, we may collect the following types of information:

• Personal Details: Full name, nationality, date of birth, passport number, passport expiry date

• Contact Information: Email address, phone number, WhatsApp contact

• Uploaded Documents: Passport copy, personal photo, flight tickets, hotel bookings

• Payment Information: Collected securely via trusted third-party payment providers (e.g., Wix Payments, PayPal, Stripe)

​

2. How We Use Your Information

We use your information to:

• Process and submit your visa application to UAE immigration authorities

• Communicate with you via email or WhatsApp

• Send status updates, confirmations, and support messages

• Improve our service quality and user experience

• Comply with legal obligations and immigration requirements

​

3. How We Protect Your Information

• Your data is stored on secure, encrypted servers provided by Wix and trusted third-party platforms

• We use SSL (Secure Socket Layer) encryption throughout our site

• We restrict access to your personal data to only authorized personnel involved in processing your application

​

4. Sharing of Information

We do not sell or rent your personal information to third parties.
Your data is shared only with:

• UAE immigration authorities and related government entities (for visa processing)

• Our trusted third-party payment and hosting providers, as required to complete services

​

5. Cookies and Analytics

Our website may use cookies and analytics tools (like Google Analytics) to collect non-personal information about how visitors use the site. This helps us improve content, performance, and user experience.

You can choose to disable cookies in your browser settings at any time.

​

6. Your Rights

You have the right to:

• Request a copy of the data we hold about you

• Correct or update your personal information

• Request deletion of your data, where applicable

• Withdraw consent to communication at any time

To exercise any of these rights, email us at info@evisa-dubai.com

​

7. Data Retention

We retain your data only for as long as necessary to process your visa application and comply with applicable legal requirements. Inactive or completed applications may be securely deleted after a reasonable period.

​

8. External Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before submitting any information.

​

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a new “Last updated” date.

​

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

📧 Email: info@evisa-dubai.com